Returns & Exchanges
At Dupes & Co., we want you to love your glow, which is why we offer a 30-day window for returns on products that don't meet your expectations. Whether the shade wasn't a perfect match or you've changed your mind, our process is designed to be as seamless as your favorite foundation.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the products in their original packaging, ensuring they are securely sealed to prevent any leaks or damage during transit.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing